Where is El Rancho located?

In the horse community of Shadow Hills approximately 20mins. north of downtown LA. You’ll receive the exact address upon booking.

What is being done in regards to protection from the spread of Covid-19?

All shared areas, including in and around the cabin and the bathroom, are cleaned and disinfected. All linens, decoration, signs, utensils, plates and silverware, etc. are washed, sanitized and disinfected after each use. Anyone participating in the set up and/or clean up are required to wear gloves and masks.

Can I bring my own food and/or drinks?

No outside food or drink is allowed to be brought onto the property but we do offer packages that come with food and beverages and several wine and champagne options.

Can I smoke while on the property?

The property is in a high risk fire zone so absolutely no smoking of any kind is allowed while on the property.

Am I allowed to bring my own alcohol?

No outside alcohol is allowed on the property but we do offer packages and add-ons that include several wine and champagne options.

Will there be music offered?

Yes, we do offer music through a blue tooth speaker with our packages. El Rancho is location within a gated community, therefore all noise levels should be kept at a moderate level at all times.

What is the cancellation policy?

Any cancellation request must be received in writing through the Contact Us page at www.elranchoexperience.com AT LEAST 30 DAYS PRIOR to the event date and time. Any cancellation request within 30 days of the event date is NON-REFUNDABLE.

What happens is it rains?

If it rains, you will have two options. We can offer an indoor option in our cabin which is located in the same area and offers the same views or you can reschedule for a new date and time within 30 days of your original scheduled date and time based on availability. If there is no availability within that 30 day period it will automatically be extended to an additional 30 day period until you are able to book a new date and time.